I can’t add the TrustShop review widget box to my product page. It says “Please drop TrustShop: Product Reviews into a Product or Product List element.”
The TrustShop widget needs to be placed inside a Product element. This element is linked to the product you want to show on your PDP, which is why you’re seeing this message.
If you’d like to use the widget outside the current product block—for example, in a section under your FAQs—you can still do that. Just follow these steps:
Add an empty Product element in that section
Drag and drop the TrustShop widget inside that Product element
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Comments1
Lucas Nguyen
May 6
Hi @Jenny
The TrustShop widget needs to be placed inside a Product element. This element is linked to the product you want to show on your PDP, which is why you’re seeing this message.
If you’d like to use the widget outside the current product block—for example, in a section under your FAQs—you can still do that. Just follow these steps:
Add an empty Product element in that section
Drag and drop the TrustShop widget inside that Product element
I’ve recorded a quick video to walk you through it step by step. You can check it here:
https://www.loom.com/share/92ebddd7f39f48f791ebf16d0315960d
If anything is unclear, feel free to ask.
Have a nice day,
Lucas