We have seen your follow-up message and understand that this situation caused significant frustration.
I want to assure you that the conversation shown has been fully reviewed internally. It does not align with our support standards. Appropriate actions have already been taken to address this and to prevent similar behaviour in the future.
Your feedback has been acknowledged, reviewed, and acted upon.
If you need any further assistance related to GemPages, our support team remains available via Live Chat and will assist you professionally.
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Comments1
Auri (GemPages CS Manager)
Dec 23, 2025
Hello Toni,
We have seen your follow-up message and understand that this situation caused significant frustration.
I want to assure you that the conversation shown has been fully reviewed internally. It does not align with our support standards. Appropriate actions have already been taken to address this and to prevent similar behaviour in the future.
Your feedback has been acknowledged, reviewed, and acted upon.
If you need any further assistance related to GemPages, our support team remains available via Live Chat and will assist you professionally.
Kind regards,
Auri
GemPages Customer Support Manager