Thank you for your valuable feedback. Upon review, it appears that the Discount popup is integrated within the Theme templates. I recommend reaching out to the theme developer for assistance in disabling it. If you're unable to contact them, please feel free to reach out to our Live Chat support team. Kindly provide us with access to view the popup on your store, as I couldn't locate it during my inspection. Our team will then conduct a detailed examination and provide tailored guidance to address this issue.
Furthermore, if you have any additional recommendations or feedback, please don't hesitate to share them with us.
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James Gems
May 1, 2024
Hello @Challe W ,
Thank you for your valuable feedback. Upon review, it appears that the Discount popup is integrated within the Theme templates. I recommend reaching out to the theme developer for assistance in disabling it. If you're unable to contact them, please feel free to reach out to our Live Chat support team. Kindly provide us with access to view the popup on your store, as I couldn't locate it during my inspection. Our team will then conduct a detailed examination and provide tailored guidance to address this issue.
Furthermore, if you have any additional recommendations or feedback, please don't hesitate to share them with us.
Best,
The GemPages Team